Everything sellers ask,
answered clearly.
Find quick answers about credits, publishing, marketplace routing, support and account management.
Account
How do I create a seller account?
Use the seller registration page, complete the required data and access your dashboard after registration.
Can I use more than one marketplace?
Marketplace availability depends on the options enabled by CF Advertising.
Offers
Can I edit or delete my offer?
Yes, according to the current publication state and seller permissions.
Can I set start and end dates?
Yes. Dates are optional; after the configured end date, the dashboard can mark the offer as expired.
Credits
Do I receive a free credit?
When the promotion is active, eligible new accounts receive one promotional credit automatically.
Why can a credit be reserved?
A reserved credit can indicate that a publication workflow is still waiting for completion or final confirmation.
Distribution
Where are Amazon Italy offers published?
They can follow the destinations enabled for Amazon Italy, including compatible Facebook/WhatsApp routes.
Where are AliExpress offers published?
AliExpress uses its own routing and can remain separate from the Amazon/WhatsApp flow.
Support
How can I get assistance?
Use the support ticket system from your seller area or the public Contact page.